Privacy Policy for Agera Services
Effective Date: January 1st, 2024
At Agera Services ("we," "our," or "us"), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, ageraservices.com.
Information We Collect
We may collect the following personal information you provide:
- Name
- Email Address
- Business Information
- Any other details you share through contact forms
We also collect non-personal data via cookies and tracking technologies, such as:
IP address
Browser type
Time spent on the website
Pages visited
How We Collect Information
We collect your information in the following ways:
Through contact forms on our website
When you subscribe to our emails via Flodesk forms
Automatically through cookies and tracking technologies
How We Use Your Information
We use your data for the following purposes:
Responding to inquiries submitted through contact forms
Processing transactions via Dubsado (if you decide to work with us)
Sending marketing and promotional emails if you opt-in
Improving website performance and user experience through analytics
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance your user experience
Analyze website performance and visitor behavior
Managing Cookies
You can manage cookies through your browser settings. Some cookies may be essential for the website to function correctly.
Our website may use third-party tracking tools such as Google Analytics to collect aggregated, non-personal data about site usage. To opt out of Google Analytics tracking, visit the Google Analytics Opt-out Page.
Third-Party Tools and Services
We use trusted third-party services to manage certain aspects of our operations:
Dubsado: To process transactions and manage client relationships. View Dubsado’s Privacy Policy.
Flodesk: To manage email marketing and promotional campaigns. View Flodesk’s Privacy Policy.
These third-party tools may collect, store, and process your data in accordance with their privacy policies.
Data Retention Policy
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes:
Contact form submissions: Retained for up to 1 year.
Marketing subscriptions: Retained until you unsubscribe or request deletion.
Your Rights
California Residents (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
The right to request details about the information we collect.
The right to request deletion of your personal data.
The right to opt out of data sales (we do not sell data).
To exercise your rights, contact us at rachel@ageraservices.com.
European Union Residents (GDPR)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:
The right to access your personal data.
The right to rectify inaccuracies in your personal data.
The right to request deletion of your personal data.
The right to restrict or object to data processing.
To exercise these rights, please contact us at rachel@ageraservices.com.
Data Security
We take reasonable precautions to protect your personal information. However, no method of online transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal data from them.
Contact Us
For privacy-related questions, please contact us:
Email: rachel@ageraservices.com
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. Please check back for the latest version.